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$32000 - $40000 depending upon experience, tax free AED10,000 to max 12,000 + Benefits below
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We have been asked to find an outstanding Front office Manager for our client in Dubai We're currently seeking for passionate and dynamic guest focused FEMALE Front Office professional who prides themselves on their ability to deliver exceptionally high levels of customer service and provide creative solutions to our guests. The front office manage will oversee the rooms division for this 300 elegantly furnished rooms and suites in Dubai, well equipped with all the modern amenities to provide the utmost comfort and luxury to its guests. The hotel offers an array of restaurants & bars Responsible for all matters effecting guest service & hotel operations which allow the hotel to maximize hotel revenue whilst delivering excellence at every opportunity. The role involves controlling room availability and management of the day-to-day Front Office team, with the following expectations Ensure guests receive prompt care, attention and recognition throughout the hotel Respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Ensure availability controls to market segments, to maximize hotel room, food & beverage and other revenues Achieve highest standards from guest contact staff so they are knowledgeable, friendly and courteous Produce reports on results of trends or guest impressions & problems in the hotel affecting the guest or the operation that inform senior management Work with the Housekeeping Department to turn rooms to allocate arriving guest in accommodation Assist in strategic hotel development on occupancy goals, marketing & setting of rates
Criteria • Ideally our client prefers a Western female candidate Germanic or European • Minimum of 2 years experiences in a similar role - Solid front office background • Middle East Experience beneficial • Computer literate with experience of hotel property management systems (Opera, Fidelio); • Understand sales systems such as Micros and • Ability to communicate English clearly, fluently and effectively in writing and reading. • The ideal candidate will be a hands-on professional • Excellent customer relations, • Problem solving and time management skills. • Result oriented, proactive, an innovative thinker • Ability to lead, motivate and improvise in all situations
Competencies:
BENEFITS & ENTITLEMENTS
• Competitive Tax-Free Basic Salary • Accommodation • Transportation • Meals • Uniforms • Medical & Life Insurance • Airline Ticket & Annual Vacation Entitlement • Yearly Bonus Scheme • Fantastic Employee Discount Scheme • Relocation & Visa Costs A detailed CV and photograph would be appreciated with list of references Wayne Fitzharris - Director Global Search International Recruitment |
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