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$ 23,000 - $27,500 depending upon experience tax free AED 7,000 to max 8,500 + Benefits below
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We have been asked to find an outstanding Assistant Front office Manager for our client in Dubai We're currently seeking for passionate and dynamic guest focused FEMALE Front Office professional who prides themselves on their ability to deliver exceptionally high levels of customer service and provide creative solutions to our guests. The front office manage will oversee the rooms division for this 300 elegantly furnished rooms and suites in Dubai, well equipped with all the modern amenities to provide the utmost comfort and luxury to its guests. The hotel offers an array of restaurants & bars As an Assistant Front Office Manager you are responsible for assisting the Front Office Manger in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as: Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them Establish and maintain effective employee relations Assist the Front Office Manager in employee related matters such as appraising and consulting Identify training needs, assist in developing formal training plans and implement training sessions Promote inter-hotel sales and in-house facilities Assist in the preparation of statistical, performance and forecast reports as necessary in order to facilitate annual budget and strategic plan preparation and provide management with marketing information Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget Respond to guest needs and resolve any issues that may arise resulting in highest possible guest satisfaction Work with the Housekeeping Department to turn rooms to allocate arriving guest in accommodation Assist in strategic hotel development on occupancy goals, marketing & setting of rates
Criteria • Ideally our client prefers a Western female candidate Germanic or European • At least 3 years previous experiences in the Front Office Department, preferable in a five star international hotel. • Fluency in both written and spoken English • Immaculate personal presentation along with the ability to solve problems effectively. • You have knowledge of up selling and maximizing revenues techniques; • Positive and proactive individual with an outgoing, charismatic and approachable character • High aptitude for customer care and strong leadership skills, • Middle East Experience beneficial • Computer literate with experience of hotel property management systems (Opera, Fidelio); • Understand sales systems such as Micros and • Ability to communicate English clearly, fluently and effectively in writing and reading. • The ideal candidate will be a hands-on professional • Excellent customer relations, • Problem solving and time management skills. • Result oriented, proactive, an innovative thinker • Ability to lead, motivate and improvise in all situations
Competencies:
• Influencing outcomes & others – up, down & sideways • Adaptability & integrity • Energetic & self motivated • Planning & organization • Teambuilding • Strategic thinking & change management
Benefits • Competitive Tax-Free Basic Salary • Accommodation • Transportation • Meals • Uniforms • Medical & Life Insurance • Airline Ticket & Annual Vacation Entitlement • Yearly Bonus Scheme • Employee Discount Scheme • Relocation & Visa Costs A detailed CV and photograph would be appreciated with list of references Wayne Fitzharris - Director Global Search International Recruitment |
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