Trouble Shooting & Consultancy

Over the past five years, we have been asked to look at hotel and Restaurant Operations around the world, to offer support, guidance, direction or a recruitment plan. Recent consultation projects * The Excelsior Hotel, Baku , Azerbaijan

* A new boutique hotel about to open in Bodrum
* Serviced Appartments in the Ukraine .
* New Restaurant Opening in Chelsea
* Hospitality training School in Ukraine

For examples of our work, click on the appropriate links above. With over 23 years of only the finest experienced gained at the highest level of the hotel and restaurant Industry, we have some fantastic experience to support your operation. Trouble shooting is not about sacking your entire team or snooping around trying to find problems so you can reduce your payroll.

We can work with your current management team and establish why you are not performing in the areas you may have identified, optionally, we can identify them privately for you.

No matter what your concerns or our skills can cover a wide areas.

Possible scenarios:-

• Sales problems?
• Selling problems?
• Staff Attitude and customer problems?
• Standards of performance
• Food critics
• Low profitability
• Cost control issues
• Menu planning
• Organisation
• Office Skills
• HR procedures
• New opening experience
• Project management
• Branding
• Marketing
• Training techniques
• Wage controls
• Presenting to the public & Presentations Skills
• Purchasing Procedures, methods and suppliers

Details on fees and guarantees for these services are available upon request.