GLOBAL SEARCH SERVICES
Whatever your training needs, Global Search can assist you.
Butler Training
With our sister company, IGBH ( The International Guild of Butlers & Housemanagers), we can be involved in training your butler department or mentoring your existing team.
ON SITE TRAINING
CORRESDENCE COURSES
ON SITE TRAINING
We can train your butlers on site at your location or via our homestudy Correspondence course.
You may already have an exisiting Butler service, or you might be looking at how the introduction of a five star Butler Service could enhance your operation.
We are delighted to offer our specialist training courses, geared to motivate and educate your team and offer an enhanced exceptional service to your guests.
Our training will improve your sales and your profitability and gain you some fantastic publicity and PR.
We train in the following areas:-
Butler service enhance where Butler service is already offered
The set up of a brand new butler department.
Butler Service in a private Households.
Services techniques
Upselling and improving sales
Operational Standards
Customer Care - Understanding your customers
Complaint Handling
Communication Skills
Cultural understanding
Butler Skills, traditions and history
Problem solving
Packing & unpacking
Guest Orientation
Looking after your guest during their stay.
Valeting Skills
The Butler all rounder
Product Knowledge Skills
Menu Planning
Food & Beverage Service skills
Opening and serving wines
Afternoon teas, cocktails, and special services
Party Planning
& event management
Etiquette and Manners
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