We are helping our client search for an Operations Manager to launch, manage and lead a new retail coffee concept and to manage the rollout of 60 further units in the first year of operation, followed up by the potential to open over 200 units at great speed.
The ideal candidate will have come from an operation of a similar nature, and your success will be rewarded as the company develops with you.
• You will have the experience and skill to develop a team of Store Managers enabling them to deliver outstanding performance
• By effective manpower planning, and quality recruitment, who will maintain a fully resourced area team;
• By training, coaching and effective People development plan allow fast Progression, enable the personal development of all the team;
• By ensuring best practice is shared across the area;
• By offering support and advice when needed, and by recognising excellence;
• To continuously improve the guest experience by using business measures and tools to create and implement action plans to improve performance. Maintain awareness of local marketplace and competitors, and ensuring guest journey is appropriate and ensuring all legal requirements are met
• To support the creation and implementation of operational projects·
• By contributing to project groups and championing key outputs;
• By effective implementation of new and existing initiatives, through management of cascade.
• Your experience will help create, deliver and exceed area sales and profit targets including:
• Monitor and analysing store performances by effective use of relevant systems, processes and measures;
• Ensure robust performance management and regular review of each manager - coaching and challenging managers to maximise financial performance.
Requirements
• Key relevant knowledge and skills;
• Ability to work within a rigorous process driven framework;
• IT and systems literate;
• Familiar with performance management principles;
• Commercial awareness;
• Excellent communicator both internally and with third parties suppliers;
• Financial acumen;
• Self-starter within a field-based role.
Experience
• Multi-site management within retail or hospitality sector;
• Leading and managing a minimum of 20 direct reports;
• Proven track record of delivery and success.
You should also have a minimum of two years experience of looking after multiple retail or hospitality sites with excellent people skills, strong financial acumen, be able to prioritise, is results driven, lead and motivate a team.
Qualities
Tenacity, passion for high quality results, commitment, belief in the product and brand, ownership, sense of urgency, optimistic and honest communicator, delivery on time and against the odds.
Please note, this position requires the candidates to have the correct visa's to work in the UK.
We will require you to submit a copy of your Visa with your application, otherwise we will be unable to process your application.
Qualified candidates should contact alan@globasearchint.com .
|
